Famous Last Words

You founded a company.

Even took it public.

But you are now leaving.

You have the opportunity to leave them with some parting advice. 

So what do you say?

It should come as no surprise that Andrew Mason, Groupon's CEO was given his walking papers.

What is surprising was his note to the company, and specifically, his final piece of wisdom:

"Have the courage to start with the customer. My biggest regrets are the moments that I let a lack of data override my intuition on what's best for our customers."

I love that he addressed what it takes to keep the customer at the center of what you do: courage. How courageous are you at keeping your customer at your core? How courageous is your agency partner at doing this?

We created Theory House to bring customer integrity to your business challenges. Give us a call and let us bring this level of courage and integrity to your world.   

*image from workbyknight

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